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For Patients

Receive appointment reminders, medication alerts, and test results through preferred communication channels.

For Providers

Send notifications for patient care events and receive alerts for incoming vitals, symptoms and appts

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Core Features

  • In-App Alerts: Native application notifications with action buttons
  • Automated Scheduling: Send reminders 24-48 hours before appointments
  • Lab Result Notifications: Secure delivery when test results are available

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User Workflows

  • Patient Experience
  • Provider Workflow
1

Login

Login to patient dashboard
2

Receive Notifications

Get notifications for upcoming appointments

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Usual Component Interactions

The Notifications component integrates seamlessly with other components to create automated communication workflows:
  • Appointment Booking: Triggers automatic appointment confirmation and reminder notifications
  • Messaging: Sends alerts when new secure messages arrive
  • Lab Results: Notifies patients when test results are available

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Implementation Example:

Situation: You want to optimize appointment reminder timing based on appointment type and patient history. 
"Configure appointment reminders to send 48 hours before specialist visits, 
24 hours before primary care, and 1 hour before telehealth appointments. 
For patients with a history of no-shows, add an additional reminder 1 week before."
See our Integration Setup Guide for detailed instructions on configuring these services.
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